Operating system requirements

Operating system: Windows Server 2016 (x64), Windows Server 2019 (x64), Windows 10 PRO (x64).

• English language pack with English character set

  A character set different from English may cause SmartFace installation failure and SmartFace malfunction.

• Do not use any other Windows 10 edition than Windows 10 PRO edition.

• Use Windows 10 only for evaluation purposes. For production, use Windows Server or Linux OS.

• Windows 10 N edition is missing Media Feature Pack. It is required that this pack is installed on the machine for proper functioning of SmartFace Platform.

• SmartFace version 4.10 and higher versions require the CPU support AVX2 instruction set , eg Intel Haswell microarchitecture or AMD Zen family

Install prerequisites

Prerequisites can be installed manually, or automatically by using the Prerequisites installer. It is required to install and configure the following software prerequisites on the server before you start the SmartFace installation:

• MS SQL Server / Express

• RabbitMQ

• Erlang

• Microsoft Visual C++ 2015-2019 Redistributable (x64)

• OpenVINO Toolkit

• NVIDIA cuDNN

• NVIDIA TensorRT

Activate the SmartFace Platform license

SmartFace license is required for the correct functionality of Innovatrics SmartFace. It needs to be activated before the installation of SmartFace. Follow these steps to obtain and activate the license:

1. Visit our CRM portal at crm.innovatrics.com and login with your credentials.

   Your sales representative will provide you the credentials for the CRM login.

2. Go to SmartFace > Download, section Downloads and download LicenseManager.exe. Then, run the LicenseManager.
   

3. Select the tab Hardware ID and copy the generated ID.
   
   
   
   
   

4. Go to the Get License tab, select Software license and click Apply online. This step directs you back to CRM, to section Licenses.
   
   
   
   

5. Choose from the drop-down the SmartFace product and click Order.
   
   
   
   

6. The Licenses tab is opened in CRM. The following fields are prefilled.
   
   
   
   

7. Click Generate License.

8. Click Download and save.
   
   
   
   

9. Go to LicenseManager, the Deploy license tab.

10. Upload the downloaded .lic file into the LicenseManager.

11. Select to activate the license for Everyone and press button 'Deploy license'.
    
    
    
    

Install SmartFace Platform

Please make sure you have installed all prerequisites and deployed the license before starting the SmartFace Platform installation. If you have used the Prerequisites installer, the default values are prefilled.

To install SmartFace Platform, perform the following steps:

1. Close any application (Task Manager or the Services utility) which can interact with the Windows services.

2. Visit our CRM portal at crm.innovatrics.com and login with your credentials.

   Your sales representative will provide you the credentials for the CRM login.

3. Go to SmartFace > Download, section Downloads and download SmartFace_Platform_Installer_x64_X.Y.Z.exe installer (X.Y.Z. is the version number).

4. Run the SmartFace_Server_x64_X.Y.Z.exe installer as an administrator (select Run as administrator).
   

5. Accept the license agreement.

6. Select a destination, where SmartFace will be installed. By default, it is C:\Program Files\Innovatrics\SmartFace.
   

7. Fill in the Host settings
   Port for SmartFace API endpoint. The default value is 8099. The API endpoint will be available on the following addresses:
   

   • Api port: 8098

   • OData Port: 8099

   • GraphQL Port: 8097

Choose the availability of the SmartFace API:

• • Externally available: API is available from outside of the server

  • Local only: API is available only from the localhost

8. Fill in the SQL database connection settings

If you have used the Prerequisites installer, the default values are pre-filled. Otherwise, you should provide the following information:

• • MsSql server instance — an instance of the database engine, e.g.:

    • localhost\sfexpress: default instance of MS SQL Server Express installed by the Prerequisite installer

    • localhost\SQLEXPRESS: default instance of MS SQL Server Express

    • localhost: default instance of MS SQL

  • Database name
    

  • User name

  • Password
    

You can also select Advanced connection string settings and build the connection string yourself:

• • • The connection string includes the following parameters, which are semicolon-separated:
      

      • data source=SQLserverinstance; (typically localhost or servername or localhost\SQLEXPRESS)

      • initial catalog=databasename;

      • User ID=username;

      • Password=password;

      • multipleactiveresultsets=False;

      • connect timeout=60;

9. Fill in the Configuration settings

• • Path to NoSql database. By default, it is C:\ProgramData\Innovatrics\SmartFace\Data.
    It is recommended to use a standalone disk (where the OS is not installed) with enough space for storing images from camera streams;

  • Path to log files . By default, it is C:\ProgramData\Innovatrics\SmartFace
    
    

10. Fill in the RabbitMQ connection parameters
Please provide connection information for RabbitMQ.

11. S3 settings - setting for S3 blob storage (Minio)



12. Camera setup configuration

Define the maximum number of cameras that could be registered during installation. This number determines the maximum number of cameras which will be possible to create, as each camera processing is handled by one process (SmartFace_Camera service).

The highest number which can be entered is 100. For each camera, one Windows service needs to be registered.

13. Set up the Database cleanup.

• • Set up the daily database cleanup

    • Enable database cleanup (checked by default): Enables the daily database cleanup. Then, fill in Time of day when the daily database cleanup should run. The time is specified in the hh:mm:ss format in the UTC time zone.

  • Set up the cleanup of SQL and NoSQL records related to faces and images.
    

    • For removed images also delete (checked by default): Deletes all SQL and NoSQL records related to faces and images. To delete only full images from streams in the NoSQL database, clear this checkbox.
      Deleted stored images: cleanup process deletes all image data older than the entered value (in days).

  • Set up the cleanup of match results.

    • Enable if you want to cleanup also match results for faces which are no longer present in database (were deleted).

14. Set up the OpenVino configuration and click Next

• • required for body parts detection

15. Set up the GPU configuration and click Next. Windows services with GPU support will be installed on the system that belongs to the CPU services.

16. Install the SmartFace Platform